Best title company in the biz. They handle every transaction, big or small, as if they are all A list clients.

My first experience with Michaels was to drop off an EMD check. I showed up at their opening time and waited 25 minutes before anyone showed up. I was greeted by a stare and later a may I help you. So I explained I was dropping off a check and turned it into a closing manager to which she apologized no one was there to open. I stayed with Michaels because my realtor asked me to and I figured this was a one-time thing as my realtor explained. Before closing I was submitted instructions for online documents and later documents to print out and turn in to Michaels. I was confused as the documents where the same and requested information to which I got the run around until finally someone told me to ignore the second instructions for turning in paper documents. When it came to closing we started a bit late so at this point I understand punctuality means nothing here. The representative immediately complained of how busy they were before saying that is why we were running late. During the process I asked questions one of which was to the deed transfer where I asked if my spouse needed to sign because her name was not on the document. The answer from the rep was no. After continually telling us we should not be receiving any money back because it is not usual (something I found weird to repeat several times). We finished closing and two weeks later I get an email chain of the deed transfer was rejected. Needing to understand what is going on I ask both Michaels and the loan officer/ company what is going on to which I get the run around to Michaels. Eventually, I call and am told I need to show up to Michaels office and sign more documents. I am unable to make it and finally get Michaels to mail me documents for signature and they provide a return envelope. I submit the documents, Michael’s contacts me as to when they will receive the documents and later the documents I sent are returned to my house as the return slip was entered incorrect. At this point, my wife takes off work to turn in the documents. To this point the front desk person takes the documents says nothing and leaves to the back. The customer service and attention to detail is absolutely sub par. I have dealt with one other title company, GPN title, which was above and beyond considering the experiences I have had with Michael’s. I honestly wish I could give Michaels 0 stars.

These people make too many mistakes! The deed to my house had coffee stains on it and mistakes. Very unprofessional! AVOID THEM!!!!

They messed up my paperwork!

Just awful. Recorded deed wrong. Took months to correct

Terrible. Made many mistakes

It was a so nice experience working with Micheal for my settlement. She is so funny and patient.

They had forgot to send out the payment to my insurance company and I was forced to pay the mortgage company insurance premium rate for lapse in coverage.

We received great service closing on an investment property! The staff was very accommodating and prompt. Closing went smoothly and on time.
They also took care of the contract so the seller didn't have to pay 6% of the sale for a realtor, for a fraction of the price. Next time I'm selling a property, this is the firm I will use to save major bucks!

Very pleased with Michaels Title & Escrow. Jill was pleasant and knowledgeable. They made the process of buying a house easy. Will use again!!!

Worst Title Company I ever worked with, I represented the sellers. They did not disburse funds at settlement. They were supposed to wire transfer funds to another title company so my individual sellers could purchase new homes and it took them 5 hours to wire the money. Two transactions almost blew up. The worst part is they truly did not care, would not call me back. I had to get the original buyers' lender involved. Shady company!

They are tardy with responses to your questions. Communication is not their forte. Also, too much dependence on individual people. They are unable to collaborate and help us out. Their paperwork isn't the best either.

Professional group of attorneys and title company. Highly recommended.