Susan was wonderful. Personal attention, great listener and a wealth of information. Even though we ultimately decided to go with another firm, she strongly encouraged us to get a second opinion and pursue our case. We did as she suggested and we won! Thanks So Much Susan! You Rock!

I am an attorney and I have regularly referred clients to Susan's firm - they have all had great results and been very pleased. And grateful for my referral. Susan makes me look good just for knowing her! She is very passionate about her client's rights!

I was in a crisis, about to lose a twenty-plus year apartment. Susan Crumiller was recommended by a friend of my sister. We set an appointment right away and in a sentence, it did not look good. My nerves were raw. Susan led with a calm clear strategy and direction which bolstered confidence and trust as we worked together. The legal team was both efficient and mindful of costs and fees. The story's end: an amicable agreement with the building owners, a new lease and peace of mind; it doesn't get better than that.

For a first time working with a lawyer, Susan is a benchmark. She left a 'good taste' in my mouth. Her compassion and ability to see through the client's eyes: the fear, apprehension, over thinking the worse sets her sharp knowledge, skills and counsel in motion. She knows the law and a landlord's limits. I cannot say thank you enough for her and the team's expertise. Without question, Susan is the best for legal representation.

Very communicative and supportive! Would highly recommend.

Susan is a FANTASTIC attorney who really goes above and beyond for her clients. In addition to being a skilled advocate, she is truly passionate about what she does. Susan definitely has a better "bedside manner" than the typical attorney and will hold your hand through the whole process. She is very responsive to emails and is exactly the type of person you want in your corner when dealing with a tough situation at work. I would highly recommend her to anyone looking for a an employment attorney.

Susan represented me in a case against my landlord that stretched on for years. I worked very closely with her over that time and got to know her well. I found her to be smart, diligent and professional with an unflagging sense of humor and grace.

My case involved both a rent overcharge claim (past the 4 year statute of limitations) and an extensive warranty of habitability claim. My landlord is notorious for their poor treatment of tenants and their abuses of the law. It wasn’t an easy case and I was unwilling to give up, settle, or accept a buyout without a fight. I fully expected my lawyer to be as driven and as focused as I was; Susan easily met that standard.

In the end, I prevailed; my rent was greatly reduced and the landlord agreed to extensive repairs to my apartment. I am glad to have had Susan by my side. I would recommend her in a heartbeat.

If you're looking for an attorney that understands the nuances of tenant and employment law, there's no better choice than Susan Crumiller. I am an attorney that routinely consults with Susan for advice and to brainstorm various legal strategies. She's my main go-to contact and she's always responsive, knowledgeable, personable and is able to deliver excellent legal services in a way that best protects her clients. I give Susan my highest recommendation and will continue to refer my clients, friends and family to her.

She is everything you could want in an attorney. Whip smart, deeply understands the areas of law she practices, courageous advocate and above all kind and generous with her time.

She's clever, aggressive, and really cares about her clients; the perfect combination for an attorney.

I have known Susan both professionally and personally for over a decade and I can say without hesitation that she is truly an amazing attorney. Susan cares deeply about her clients and it shows in how strongly she advocates for them. Susan is intelligent, driven, and passionate. I highly recommend her.

Susan is a gem. She came highly recommended and did not disappoint. She was positive, calm, and reassuring. Her staff is also professional and supportive. Very glad that we hired her for our case.

Ms. Crumiller resolved my case within a few days! She made it clear from the start that she is highly skilled, timely, experienced, and aiming to get results. At a time when I was in the midst of a very stressful situation, Ms. Crumiller was thoughtful, approachable and demonstrated that she cared for and really wants to help her clients.

Susan is an extremely dedicated and committed attorney on behalf of employees and tenants. She is extremely bright, tenacious, and importantly, really cares about her clients and believes in fighting for the rights of workers and tenants. I strongly endorse her!

I regularly refer people to Susan, and they always come back to tell me how thankful they are for her excellent representation. Susan is a very smart and dedicated lawyer, and is a true expert in representing individual litigants against landlords and employers.

Susan Crumiller is an incredibly impressive attorney. She is highly intelligent and a passionate advocate for her clients. I highly recommend her.

Susan changed our lives by representing us against our landlord, who was charging us an unfair rent in a rent-stabilized building. We were able to reach a very satisfactory settlement, and throughout the whole process I always felt she genuinely cared about us and our case. She always went out of her way to make sure things were done right. She's very professional, and very tough. It was incredibly reassuring to have her in our corner.

Susan is a gem. Her counsel helped me greatly. She is smart, hard working, attentive, down to earth and personable. I highly recommend her.

We had a very tough case with our landlord of six years and initially went to another firm that a friend had suggested. However, my friend's issue was very different than ours and as far as I'm concerned this firm couldn't have been worse. After paying them a substantial retainer fee after initially a good first meeting, they dropped the ball again and again. They also always sent a different person to represent us in court on our court dates (we barely knew who our lawyer was, but it basically boiled down to who was available that day). They were impersonal and disinterested, making a lot of mistakes that ended up costing us more money. I have a basis for comparison when I say that Susan is exemplary. Thank goodness we found her! I'm only sorry we were not able to hire her first because we wasted a lot of time with inadequate lawyers who could not hold a candle to her. She competently addressed the problems that the first firm created for us and was able get up to speed with all of the confusing things that needed to be done with amazing alacrity and thoroughness.

If you are having landlord issues then you know how frustrating and foreboding it can be to find someone who is a strong advocate for your rights. Ideally you would like someone caring, thorough, reliable and who will also fight on your behalf like you need. Susan Crumiller is all of these things. Not only did she take the time to listen to us sympathetically (it was like coming out of a therapy session to have a meeting with her) she was also able to cut to the chase and go to bat for us, which was a stark contrast to the other firm we had hired. There were a lot of issues that needed to be tackled (we had two cases and separate issues that we were dealing with) and it was a lot of information to keep track of requiring patience and fortitude. Our landlord also had a shark for a lawyer but Susan was able to aggressively stand up to him which was not an easy job. She knows what she is doing and spent a great deal of time exhaustively researching different cases to use as examples on our behalf and ultimately she was able to successfully topple our landlord's claims. It was always reassuring to have her on our team. She fought passionately on our behalf, going the extra mile in every area. She is also friendly and reassuring and her comprehensive knowledge of fair housing laws made one of the most stressful times for us much less harrowing.

I highly recommend using Susan's services and we are very happy with our experience with her. I also caution you to not make the same mistake that we did by trying to go with another firm and then have to switch lawyers midstream when you have her as an option. I'm certain that if we had we retained her in the beginning our case would not have been as long and drawn out, which consequently ended up costing more money. She was able to fix the mistakes of our first firm and ultimately we were able to work out a settlement that would not have been possible without her sage council. She's hard hitting, but friendly and we were relieved to have hired her. I confidently assert you won't regret your decision to retain her, and it will alleviate a lot of your worst worries during what invariably can be a difficult time.

I consulted with a few tenant lawyers before choosing one to pursue my case.
I'm so glad I chose Susan Crumiller P.C.
My experience with Susan was very comforting and my issue with the landlord was resolved very quickly, due to her deep knowledge of tenant rights and brilliant diplomatic strategy.
I would recommend Susan Crumiller P.C. to anyone who needs a very reliable, highly professional and dedicated lawyer.
Susan, Thank you again!

I hired Susan Crumiller for a delicate, emotionally and legally complicated landlord-tenant dispute involving my older sister, and from the moment she started working -- on an urgent, time-sensitive motion, by the way -- she re-defined my admittedly cynical view of what a lawyer could do, and actually renewed my faith in the possibilities of the profession. She was at once responsive to my needs and my sister's needs -- which were often at odds -- and kept both of us informed as needed throughout the process. She was tough when she had to be tough, and forthcoming at every step -- when there were procedural choices to be made she explained the potential consequences of each one, and provided thorough, unfailingly excellent advice that led to the best result possible in this particular case, for me AND my sister. Look up great lawyer in the dictionary, there's a picture of Susan Crumiller.
Sincerely,
John M.

Susan is a great attorney, who has assisted me on several occasions. She is highly professional, has a lazer focus ability to extract all necessary information, and create a very effective useful presentation of the facts. She is also a very nice, warm person, attractive and makes you feel very comfortable. All my stress vanished when I sat in her office, I felt very comfortable and peaceful. Very highly recommended.

Susan streamlined our negotiations by dealing with our landlord's attorney professionally and efficiently. She was responsive to questions, quick to fix problems, and made the entire process easy. We enthusiastically endorse Susan and would recommend her to any tenant looking for help in the crazy New York real estate environment.

Sincere, compassionate, wise advice
Susan has advised me in a variety of matters: a landlord buyout, apartment succession rights, and a shared meter condition. Most recently, she guided me on the best way to vacate the rent stabilized apartment I'd lived in for ages. Without Susan, I would never have known there was a right way to do that, but in fact, there was, and it saved me a world of frustration in court a month later.

In all these matters, Susan explained not just the letter of the law but also offered the sort of practical, honest, even caring, advice I needed to be confident I was making the right decision—even when that advice meant less business for her and not more. I never for a moment wondered if she had my best interests at heart. She's also incredibly efficient in the way she thinks and acts, which in a profession where time is literally money, could not be more valuable.

As most who have interacted with the owners of our homes in NYC know, it's easy to feel at best under-informed and at worst utterly powerless. Susan is truly evening the playing field on behalf of individuals like us, and I'm wiser because of my experiences with her, and grateful to have had her on my side.

Susan did great work for me, is a thoughtful listener, and a strong advocate. I really appreciate how she went above and beyond to make sure that her work for me was cost-effective and solid. She worked hard for my case and spoke for me with a passionate understanding of how I felt about the case, but also made sure that my money was well spent. She was actually able to save me quite a bit by being frugal and thoughtful about the case and its requirements. This is a lawyer who really cares about both you and your case, and will honestly do her best for you. I highly recommend Susan and her firm.

Susan helped me during a difficult time - I was living in an expensive NYC high rise and had a repair issue with my huge, institutional landlord. Susan not only took care of the problem while avoiding court, she walked me through each step, ensured that I knew what was going on and what I should be doing, and that the resolution was both timely and satisfactory.

I recommend Susan regularly to colleagues and friends - she's amazing!