Home > Personal injury attorney in Kansas City, MO > Brown and Crouppen Law Firm Review

Brown and Crouppen Law Firm

Personal injury attorney in Kansas City, MO
Reviews: 45 | Overal Rating: Good
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Reviews

Review Left On 02/28/2020
Joe Pelkey

Very helpful educating me throughout the settlement process. I was blow away by their kindness and communication.
Review Left On 02/28/2020
Tom C Purdy

Very professional firm. Kept me informed each step of the way.
Review Left On 02/28/2020
chris reese

Won my case. Real professional
Review Left On 02/28/2020
Doug Rinehart

Joe Hillebrand handled our case professionally and with class! He was always aware of our sensitivities and would answer any questions in a way we could understand.

Joe also DOUBLED our initially expected settlement by doing his homework and tending to the case!

We also had the opportunity to see what some other lawyers “could” have been like ... OMG ... Joe is the REAL Deal!!

His team was also top notch. Lori Snead checked on us and showed true compassion.

I highly recommend B&C !!!
Review Left On 02/28/2020
Reina Márquez

Very kind and very responsible and very understanding
Review Left On 02/28/2020
Franny West

Awesome law firm if I I ever have to need an attorney again I most definitely will be contacting Brown and Crouppen
Review Left On 02/28/2020
KAREN SMOTHERMAN

Brown and Croupan did an excellent job with my case. Everyone was very attentive and secured a nice settlement for me. Thank you.
Review Left On 02/28/2020
Michael Persian

After being in a motorcycle accident I looked to Brown an Crouppen the make sure everything was taken care of. Once they took my case they left me nothing to worry about. I was kept well informed during thexentire process. I really believe that the outcome was much better with their help than it would have been if I did it alone. Highly recomment Brown and Crouppen.
Review Left On 02/28/2020
Poppy Cunningham

Nothing but the best...
Review Left On 02/28/2020
courtney hargrove

My husbands case has been with the attorney for a year and a half. I know it’s not a big case but it’s still important. Many times when we call trying to get information the office is very rude, telling us it’s not them it’s the other law firm they are waiting on. Or they just don’t respond. I have left 3 messages this week, 1 with the office manager and still have not gotten a call back. Don’t waste your time with this law firm. They don’t care about the small Cases.
Review Left On 02/28/2020
Don Dickerson

Best people you could have on your case
Review Left On 02/28/2020
Jerry Canoy

Berry goodlawers nicest people
Review Left On 02/28/2020
J.R. Chrismer

I had great experience using my assigned attorney Brandon Jackson. He was very informative and helped me throughout my process.
Review Left On 02/28/2020
Dale Appel

I was shown appropriate care and concern from all members of the litigation team. They values my small accident as much as a more significant case.
Review Left On 02/28/2020
Carol Cooke

Was treated kindly and the assistant Trisha was awesome!!
Review Left On 02/28/2020
Brenda Hecker

Brown and Crouppen have been wonderful especially our senior paralegal Diane. She has sent presents for the birth of our grandchildren and sent presents to our 8 grandchildren just because... she doesn't leave our Family out, she understands that the family was very affected when my husband had his accident. She has always been easy to get a hold of, always friendly, always courteous, and always professional. She consistently answered our questions and if she did not know she found out asap. Our attorney Mark was attentive, professional, and friendly as well. If we ever have to endure such a life changing event again (cross your fingers no one ever has to) I honestly would be knocking on Diana's and Mark's door before the day was through!
Review Left On 02/28/2020
Robin Morton

My mom was injured while having sugery and she had these people for a lawyer they messed up her case she told me that they paid out her money to the doctors when it was her case even though she never lived in Jackson Co. But still she won the case and she deserves to have her money I been looking for a good lawyer for my hubby because of what this doctor did to him but I'm for sure not using these people no way after what they did to my mom I though they were the best lawyers I'm not taking a chance in getting a Lswyer and they do him like they did my mom what people do for money smh. but for the rest of you that had good experience good for you... I just feel bad for those that been robbed and taken for granted how sad..
Review Left On 02/28/2020
Pamela Gilpin

They wouldn’t take my case cause it wasn’t going to be a big pay out for them. Would not recommend this place to anyone
Review Left On 02/28/2020
Dru Johnson

The lawyer would not listen to anything I said
Review Left On 02/27/2020
Raymond Koterba

"Simply The Best"
Review Left On 02/27/2020
A Brown

They don't help with property damage n an auto accident & they abandoned me bc I disagreed with the doctor they had me c
Review Left On 02/26/2020
Willie Jackson

Wonderful experience. Not what I expected.
Review Left On 02/14/2020
Terracazeno Talbert

Amanda & Tiffany were fantastic!
Review Left On 02/14/2020
Key Key

Everyone is so polite. They treated me as if my problems really mattered and made sure I always received the best care.
Review Left On 02/07/2020
Melinda King

Competent lawyers, kept very informed... very positive experience.
Review Left On 01/31/2020
Nichelle Bogan

This was an amazing team! If you want a flawless experience this is the place to go for help after an accident! Many Blessings to the entire Brown & Crouppen Family.
Review Left On 12/28/2019
Eileen.

After a car accident that changed the ways I would live from there on out...I was in a state of frustration and emotionally exhausted, but the staff and Brown and Croupon were ever so caring and treated me respectfully and with "kid gloves" to get me through the stressful time. Thank you everyone for great care and handling my case in a successful manner!
Review Left On 12/28/2019
Atiya Hasam Johnson

Good day All. I would like to offer a sincere thank you to all of the staff at BC. They made this nightmare go away. I truly appreciate your support and knowledgeable advice in resolving the problem. May all gave a Happy Holiday. Again, blessing be upon you. Ms. Atiya Hasam Johnson
Review Left On 11/28/2019
Y B

I would give them 0 stars if it was possible. I was injured in 2013 by negligence at Walmart, B&C took the case and handed it off to Mayer & Rosenberg who had the case for 5 years, filed to save the statute and then told me he didn't want to do the case. Now no one wants to take my case but they are all too afraid to sue Walmart!
Review Left On 11/28/2019
A Google User

I DON'T RECOMMEND THIS ATTORNEYS THEY WILL NOT TAKE YOUR CASE IF THERE ARE NOT A LOT MONEY TO THEM OR A BIG CASE .... THE WILL TRANSFER TO ANOTHER ATTORNEY'S THAT YOU DONT ASKING THEY ARE REALLY DISRESPECTFUL NOT GOOD LAWYERS.... BE CAREFUL
Review Left On 11/28/2019
A Google User

I had an amazing experience these guys are great!
Review Left On 11/28/2019
A Google User

Communication and organization is poor. Right hand doesnt know what the left is doing.
Review Left On 11/28/2019
A Google User

Hard working law firm honest but they dont keep you informed very well about the case of your family
Review Left On 10/28/2019
A Google User

Because they are deacated to there clients,and they have a long standing reputation in Kansas City.
Review Left On 10/28/2019
A Google User

Stay away from this Firm, I beg you.
After this guy hit my car on the freeway, I hired this Firm to represent me.
My case took over 2 years, I spoke to my Actual Attorney twice through out the whole time.
1st time was when I signed the contract and 2nd time of course when we settled.
Every time I called the office to check on my case, they either said:
It is the other party’s insurance company we are waiting on, or waiting on the bills from the hospital.
It got to the point where I even drove to the hospital “Financial Department” asked as to what was going on, why weren’t they sending my attorney the bills.
Of course they said that my bills were never requested from any attorney.
I collected them and emailed them to my attorney.
Then nothing,
Waited another year, throughout this year, same excuses,
My attorney was always busy to talk to me, so these different ladies kept giving me different excuses, to the point where one time they told me they were still waiting on the bills from the hospital, “The Bills I had collected MYSELF and emailed them” months before. Just Awful.
Now,
Come to find out after two years of course,
The other party’s limit was only 50k, they settled right away, but after my attorney taking 40 % of the settlement the 30k I got didn’t even cover my lost wages for that 1st year, I was making 48k per year, let’s not mentioned the second year of lost wages, medical bills, car damages, pain and suffering etc etc.
I had “underinsured” on my own policy, never got an explanation from my attorney or anyone else as to why my Car Insurance company didn’t cover the rest of my expenses, American Family Insurance that is.

There are many other Law firms out there, I beg you to try any of them before you even consider these guys.
Review Left On 06/28/2019
Alexus Fields

I had a car wreck back in October and I had the pleasure of working with Rachel and Megan they were both great with response times and handling my case highly recommended .
Review Left On 06/28/2019
Phyllis Laney

Brown and Crouppen is Recommend it by me because they are sweet and very kind lawyers that's get the job done this is not the first time that they help me. Brown and Crouppen Reach out to me to make me feel welcome as the family group, to who is reading this on Facebook are any else reach out to Brown and Crouppen for Coslin tation to me they are the best Law firm in St. Louis .....Thank you so much I appreciate you guys for being there for me thank you
Review Left On 06/28/2019
Kendra

Tom Davis and his staff worked really hard to get me the settlement I deserved.
Review Left On 05/28/2019
Derick J

Very great team!!
Review Left On 05/28/2019
carmen smith

I came to brown and crouppen because a lady hit the school bus I was driving..the team was great Sanja Diane and Mr elhoffer. They treated me well and always kept in touch and returned phone calls to me..thank you all very much and if need be I will always know who to call..
Review Left On 04/28/2019
Roy Roberson

They stayed in touch and kept me informed every step of the way
Review Left On 04/28/2019
James C

While it took over a year for the settlement, I was informed from the beginning that this was pretty standard when dealing with insurance companies. Didn't have to do much work on my end. Calls and emails were answered or returned within 24 hours. No surprise fees and the settlement was pretty accurate to what was predicted. Would recommend to anyone.
Review Left On 03/28/2019
Regina Smith

I was very satisfied with the Brown and Crouppen Law Firm. They provided professional service and they kept me informed of the status of my case every step of the way.
Review Left On 03/28/2019
Casandra Becerra

Would not recommend this place my bf was in a car crash and he’s been trying to get his settlement for almost 2 years and every time he calls they give an excuse why it’ll take longer they only care for money for themselves!
Review Left On 02/28/2018
Yvette Lewis

They transferred me to the Garrett Law Firm. No contact after about a year. I was contacted by my auto insurance who advised me they had a court date scheduled and if my attorney intended to file a claim he should plan to attend because this would be his only opportunity. I contacted the attorney and gave him this information. Time passed and I never heard a word. I contacted B&C and told them and they told me that the attorney had told them I had changed my phone number and he couldn't reach me. I asked the lady if she could see the number I was calling from which was the same nunber and she said she saw that. She contacted Garrett and he called. I asked if he had gone to court and he told me no. It had been about a year since the hearing, my insurance won their claim by the way, but he hadn't even contacted the other driver's insurance. I asked if he went to court and he said no, it wasn't necessary. He finally contacted them, but they told him they weren't liable. He said he didnt understand their position since my insurance company had won. They finally made an offer, but I said it wasn't even the mimimal amount offered in the worse cases. He told if I didn't accept it, I would need to get another attorney. When I contacted B&C they said it was unfortunate, but Garrett was a good attorney and they hadn't had any previous problems with him. I later spoke on their chat and the rep referred me to Mr. Croupen. I was told to leave a message. I never heard back until I got this letter the other day talking about my case was resolved, etc. I entrusted B&C with my case and this is what I got. Never again.

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